Refund policy
Return & Refund Policy
We want you to love your purchase from Casa Sole Boutique.
If for any reason you are not completely satisfied, we accept returns under the following conditions.
Returns
Online purchases
Online purchases are eligible for an exchange or store credit only. Refunds to the original payment method are not offered.
You must contact us within 48 hours of receiving your order to request an exchange or store credit.
Items must be unworn, unwashed, and have their original tags attached.
The customer is responsible for return shipping costs.
To request an exchange or store credit, email sole@abmcontigo.com. Please contact us before sending your item back so we can provide return instructions.
In-store purchases
All in-store purchases are final sale. No returns, exchanges, or store credit are offered.
To be eligible for a return, items must be:
• unworn
• unwashed
• in original condition
• with all original tags attached
Items that do not meet these conditions cannot be accepted.
Non-returnable items
The following items cannot be returned:
• final sale items
• accessories
Return Process
To request a return, please contact us at:
sole@abmcontigo.com
Phone: +1 407-953-4144
Once your return is approved, we will provide instructions on how to send the item back.
Shipping Costs
Original shipping costs are non-refundable.
Customers are responsible for return shipping costs.
Casa Sole Boutique reserves the right to refuse returns that do not meet our policy requirements.